CAB FAQs – one of several

When you are seeking advice and information it is difficult to know where to start and what to take notice of. While the Citizen’s Advice Bureaux (CABs) in person [and you do need to pay a visit] are too overwhelmed to be very helpful, the information collected on this website is quite outstanding as a general outline of the situations you need to understand.

This first url is simply the page on which the links to the actual advices are listed.
[note turn]

The frequently asked questions can look a bit frightening if you think they will all apply to you. I can and hope to show you how to prevent the worst, while turning a grim situation to one that is sustainable.

But let us see if these are your questions:

a. My debts are getting out of control and I can’t possibly pay them all. What can I do?This gives a good brief outline of the options, and you should bear in mind that these are the options, but do not, please do not think that any here is inevitable. We will discuss more of this.

b I have been refused credit to buy a new washing machine. What can I do?This is a good quick discussion of the issue of getting credit, and how not to assume a refusal means you do not have other options. But my task here is not to tell you about getting more into debt, but to ensure any problems you have are put on a very manageable footing.

c. I have a county court judgement against me over an unpaid credit card debt and the card issuer has threatened me with bailiffs. What can I do?Now this looks awful; and it is. But there is no reason for you to reach this stage if you follow the steps I tell you to take. If, for any reason, you do reach the stage of having bailiffs authorised to call and distrain any goods you should ensure that the bailiff himself visits first to discuss with you which things he is entitled to take.

But, for goodness sake, make sure you have followed every possible step before that. In fact there is a strong case, where such action is taken against you, for seeking to have the proceedings turned into bankruptcy proceedings. You are better off dealing wit the official receiver than an unknown quantity of bailiff. There are strict terms and it is not automatically your best option.

d. I am going to live on my own for the first time and am worried about how to manage my budget. What can I do to prevent getting into debt?This is a very sensible set of suggestions for someone living on their own and should be checked out and the links followed for anyone in that position. Do suggest it to anyone who is facing independence for the first time – maybe anyone on their own!

e. I think someone may be using my credit card details without my knowledge. What can I do about it?I do not attempt to cover this myself, but if you have such a problem do read this FAQ and do follow what it says. Now you will have problems and they are probably not of your making – there are many ways your identity may be stolen, and your bank and other details obtained – but it will be difficult and you will have a lot of convincing to do.

f. A bank that I do not normally deal with has contacted me to chase an outstanding debt. I think I may be a victim of identity theft. What should I do?This is very similar to the previous FAQ. Do follow this advice and do it as soon as you realise what has happened.

This will form part part of the page FAQ Citizens’ Advice on this blog and is also in the first book.

Debt Control Man


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2 Responses to “CAB FAQs – one of several”

  1. aulelia Says:

    This is a very good post. I have a debt blog, just chronicling my aim to get out of debt and literally just get out of the umbrella of natwest.

    I have a question. Do you agree with Martin Lewis that we should technically pay off our debt with savings?

  2. debtcontrolman Says:

    Hi Aulelia,

    Good luck in dealing with your debt, and thanks for the thumbs up ;-).

    Whether to use savings to pay off debt depends on a lot of factors, most of which are personal to your own situation. But there are also the matters that we have no control over.

    I am quite gloomy about the direction the economy is headed in – and that is UK, US and world-wide; it will be a complex mix, a mess even! I am sure we are going to see a lot of inflation – or rather the inflation that has been in the bubbles settling very firmly into food and other necessities, even if it eases out of energy a bit.

    In inflationary times the [unofficial] rule of Government, big business and others is to delay repayments as much as possible. The idea is that the cost to the repayer goes down because the cash figure to be repaid is worth less and less.

    Some are forecasting that inflation will turn to deflation; if it does that won’t be for a while. So, unless you have compelling reasons to rush repayment, if you have a settled repayment plan and no hassle from Natwest let them wait…

    Unless they have racked up the interest to a silly level. And if they have done so ask them to justify that under the Banking Code and in light of the Consumer Protection Regulations 2008. Ask by letter; treat it as a matter of record.

    I hope that is a useful answer to your question.

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